SHIPPING METHODS

Maison Soksi ships from its active fulfillment locations in Europe, the United States and Japan, depending on the destination country and product availability.

All orders are processed within 1 working day. Maison Soksi will not be held responsible for delays caused by weather conditions, customs clearance procedures, local inspections, carrier disruptions, or any other circumstances beyond the control of maisonsoksi.com.

All shipments are accompanied by an official invoice showing the declared value of each item.

Once an order has been shipped, cancellations and delivery address modifications are no longer possible. Please make sure all shipping information is correct before completing your purchase.

DELIVERY TIMES

Europe (including Italy), Monaco, Switzerland, United Kingdom, Norway & Iceland
Standard Delivery — 4–7 business days

United States, Canada, Puerto Rico & Mexico
Standard Delivery: 4–7 business days

Australia, New Zealand, South Korea, Taiwan & Rest of the World
Standard Delivery: 4–10 business days

Japan
Tokyo: 1–2 business days
Rest of Japan: 1–2 business days
Remote areas (Okinawa, Hokkaido, islands): 2–3 business days

SHIPPING RATES

Albania
Shipping rate: €12
Free shipping over €100
Delivered Duties Unpaid (DDU). Local duties and taxes may be charged by customs.

Australia
Shipping rate: €15.90
Free shipping over €100
Delivered Duties Paid (DDP).

Austria
Shipping rate: €7.90
Free shipping over €100
VAT included.

Belgium
Shipping rate: €9.90
Free shipping over €100
VAT included.

Bosnia and Herzegovina
Shipping rate: €25
Free shipping over €200
Delivered Duties Unpaid (DDU). Local duties and taxes may be charged by customs.

Bulgaria
Shipping rate: €13.90
Free shipping over €100
VAT included.

Canada
Shipping rate: €9
Free shipping over €100
Delivered Duties Paid (DDP).

Chile
Shipping rate: €25
Free shipping over €200
Delivered Duties Unpaid (DDU). Local duties and taxes may be charged by customs.

Croatia
Shipping rate: €13.90
Free shipping over €100
VAT included.

Cyprus
Shipping rate: €17.40
Free shipping over €100
VAT included.

Czech Republic
Shipping rate: €7.90
Free shipping over €100
VAT included.

Denmark
Shipping rate: €7.90
Free shipping over €100
VAT included.

Estonia
Shipping rate: €14.90
Free shipping over €100
VAT included.

Finland
Shipping rate: €13.90
Free shipping over €100
VAT included.

France
Shipping rate: €7.90
Free shipping over €100
VAT included.

Germany
Shipping rate: €7.90
Free shipping over €100
VAT included.

Greece
Shipping rate: €14.90
Free shipping over €100
VAT included.

Hungary
Shipping rate: €7.90
Free shipping over €100
VAT included.

Iceland
Shipping rate: €50
Free shipping over €200
Delivered Duties Paid (DDP).

Ireland
Shipping rate: €17.40
Free shipping over €100
VAT included.

Italy
Shipping rate: €7.90
Free shipping over €100
VAT included.

Japan
Shipping rate: ¥400
Free shipping over ¥15,000
Domestic shipping.

Latvia
Shipping rate: €12.90
Free shipping over €100
VAT included.

Lithuania
Shipping rate: €13.90
Free shipping over €100
VAT included.

Luxembourg
Shipping rate: €13.90
Free shipping over €100
VAT included.

Malta
Shipping rate: €17.90
Free shipping over €100
VAT included.

Mexico
Shipping rate: €16
Free shipping over €100
Delivered Duties Paid (DDP).

Monaco
Shipping rate: €9
Free shipping over €100
Delivered Duties Paid (DDP).

Montenegro
Shipping rate: €12
Free shipping over €100
Delivered Duties Unpaid (DDU). Local duties and taxes may be charged by customs.

Netherlands
Shipping rate: €7.90
Free shipping over €100
VAT included.

New Zealand
Shipping rate: €16.90
Free shipping over €100
Delivered Duties Paid (DDP).

North Macedonia
Shipping rate: €25
Free shipping over €200
Delivered Duties Unpaid (DDU). Local duties and taxes may be charged by customs.

Norway
Shipping rate: €25
Free shipping over €200
Delivered Duties Paid (DDP).

Poland
Shipping rate: €7.90
Free shipping over €100
VAT included.

Portugal
Shipping rate: €7.90
Free shipping over €100
VAT included.

Puerto Rico
Shipping rate: €12
Free shipping over €100
Delivered Duties Paid (DDP).

Romania
Shipping rate: €7.90
Free shipping over €100
VAT included.

Serbia
Shipping rate: €27.90
Free shipping over €200
Delivered Duties Unpaid (DDU). Local duties and taxes may be charged by customs.

Slovakia
Shipping rate: €7.90
Free shipping over €100
VAT included.

Slovenia
Shipping rate: €22.90
Free shipping over €100
VAT included.

South Korea
Shipping rate: €12
Free shipping over €100
Delivered Duties Unpaid (DDU). Local duties and taxes may be charged by customs; Free Trade Agreement documentation may apply.

Spain
Shipping rate: €7.90
Free shipping over €100
VAT included.

Sweden
Shipping rate: €11.90
Free shipping over €100
VAT included.

Switzerland
Shipping rate: €18
Free shipping over €100
Delivered Duties Paid (DDP).

Taiwan
Shipping rate: €16
Free shipping over €100
Delivered Duties Unpaid (DDU). Local duties and taxes may be charged by customs.

United Kingdom
Shipping rate: €18
Free shipping over €100
Delivered Duties Paid (DDP).

United States
Shipping rate: €4
Free shipping over €100
Delivered Duties Paid (DDP).

Rest of the World
Shipping rate: €25
Free shipping over €200
Delivered Duties Unpaid (DDU). Local duties and taxes may be charged by customs.

CUSTOM DUTIES

For destinations marked as Delivered Duties Paid (DDP), duties and taxes are included where applicable.

For destinations marked as Delivered Duties Unpaid (DDU), local customs duties, taxes and import fees may be charged by the destination country.

SHIPMENT TRACKING

Each shipment receives a tracking number which is automatically sent by email once the order has been dispatched.