SHIPPING COSTS FOR EACH SPECIFIC GEOGRAPHIC AREA ARE LISTED BELOW

Italy

Shipping rate: €8.50
1 to 2 business days
2 to 3 business days for Calabria, Sicilia and Sardegna.

Europe 1

Shipping rates: €12
1 to 2 business days
Countries included: Austria, Belgium, France, Germany, Greece, Luxembourg, The Netherlands, Spain, Vatican City State.

Europe 2

Shipping rates: €13
1 to 2 business days
Countries included: Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden & United Kingdom.

Canada & USA

Shipping rate: €15.90
2 to 3 business days
Approximate time frame for the main towns.
Any delays caused by customs inspections are outside the couriers’ control.

Switzerland 

Shipping rate: €18
2 to 3 business days
Approximate time frame for the main towns.
Any delays caused by customs inspections are outside the couriers’ control.

Rest of the World (excluding Russia & Belarus)

Shipping rate: €25
3 to 5 business days
Approximate time frame for the main towns.
Any delays caused by customs inspections are outside the couriers’ control.

Custom Duties

Maisonsoksi.com offers DDP (Delivery Duties Paid) to all countries worldwide excluding Canada, China, Montenegro, South Korea (Free Trade Agreement), Ukraine & United Kingdom. This means taxes, custom fees and import fees are all included.

Shipping is free for orders over €200

Most orders received before 1.00pm will be shipped out the same day, any orders received after then will be shipped the following day. If your order is placed after 1.00pm on a Friday, or over the weekend, your item will be shipped on the following Monday. The exceptions to this are items which are marked as being hand finished to order, in which case please allow an extra 3 days for your order to be dispatched.

For more information see the Shipping page.

Our policy lasts 14 days. If 14 days have gone by since your purchase, we are unfortunately unable to offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
To return your product, send us an email at sales@maisonsoksi.com.

For more information see the Returns page.

Check your size in the tab below. If you are not sure about your size, please contact us.

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