HOW TO ORDER AND PAYMENTS
You can order online through our retailer shop, with no upfront charges, using the login credentials provided. Upon receiving your order, we will send you a digital invoice for the total amount. We expect a 30% deposit when we receive your order and full payment before the goods are shipped.

RETAILER PRICING
All prices are listed in euros. Authorized retailers can purchase goods with a 50% discount on the RRP, plus shipping costs. Prices are subject to change without notice. Please make sure you stay aligned with our RRP at all times.

FIRST ORDERS
We have a minimum first order of 30 tights (including both sizes and styles) but no minimum first order for apparel. First orders on new accounts must be paid for before items are shipped out. We will contact you with your order total and a digital invoice.

RE-ORDERS
No minimum order is required for re-orders. If you are a returning vendor and wish to pay within 30 days of your order, please let us know and we will update your invoice. Late payments are subject to a 5% late fee for every 30 days past due.

CHANGES TO ORDERS
Any changes to orders or cancellations must be emailed to sales@maisonsoksi.com within 48 hours.

METHOD OF PAYMENT
Bank Transfer is the only accepted form of payment.

DELIVERY & SHIPPING
When we receive your order we will advise you of a delivery date and the approximate cost. Exact shipping charges will be calculated and added to your order total when the order is ready to ship. We reserve the right to assign shipments to carriers at our discretion.

RETURNS / EXCHANGES
Retailer merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise.